Important information



Payment of Rental Price


Payment for direct bookings made with us, the rental price is paid in two installments.


First payment/deposit upon booking confirmation = 25% of the rental price.


Second payment/remaining balance 75%: due no later than as described in the booking confirmation.

To be paid one month before arrival.


Cancellation


1 - 100 % Refund: up to 30 days or more days before the booking date. The booking date and time are determined by the local time of the accommodation.

 

2 - 50 % refund - If you cancel your booking 15 to 29 days before the booking date, you will receive a 50% refund.

The booking date and time are based on the local time of the accommodation.

 

3 - No Refund - If you cancel your booking 14- Days or later before the booking date.

The booking date and time are based on the local time of the accommodation.

 

Please feel free to contact us if you have any questions.

E-Mail: contact@villa-casa-karoline.com


Interesting facts

This property is managed by a private host (a party not acting in the course of their trade, business, or profession). EU consumer law, including the right of withdrawal, does not apply to your booking; however, it is covered by the cancellation policy set by the private host.


Additional fees apply for extra persons; see price list.


At check-in, you may be required to provide photo identification and a credit card, debit card or cash deposit for unforeseen expenses.


Depending on availability at check-in, we will try to accommodate special requests, but these cannot be guaranteed. Additional charges may apply.


Parties or group events are strictly prohibited on the premises of the accommodation.


This accommodation is equipped with safety features including smoke detectors, a first aid kit, emergency lighting and a fire extinguisher (as required by law).


One more thing we should mention

Due to national regulations, cash transactions at this property are limited to a maximum of 1000 Euro.


Further information is available upon request directly from the accommodation provider.

E-Mail: contact@villa-casa-karoline.com


Registration Details:

Registry: Canarian Authorities – Tourism License Number: ESFCTU0000350190004716790000000000000VV-35-3-00034182